Privacy Policy

Lienes Society

Last updated: July 2026

Lienes Society (“Lienes,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of the individuals who use our website, submit forms, and participate in our programming. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and what rights you have under applicable law.

We operate in British Columbia, Canada, and comply with the British Columbia Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

The Information We Collect

We collect personal information only when you provide it to us voluntarily. This may include:

Through our interest form or direct contact: your name, email address, phone number, and any personal details you choose to share about your circumstances, needs, or preferences — including how and when you’d like us to reach out.
Through participation in programming: information you share during group sessions, conversations, or intake discussions with our team.
Through website use: basic technical data such as your IP address, browser type, device information, and pages visited, which may be collected automatically through cookies or similar technologies (see “Cookies and Analytics” below).
Through correspondence: any information you include in emails or messages sent to info@lienessociety.com.

Why We Collect It

We use personal information for the following purposes:

To evaluate whether our programming is a suitable fit and to follow up on your interest form submission.
To communicate with you in a manner that respects any safety or privacy preferences you’ve shared with us.
To coordinate and deliver group programming, sessions, and community activities.
To improve our website, services, and the overall experience we offer.
To respond to your inquiries or requests.
To meet legal or regulatory obligations.

We do not use your personal information for marketing, advertising, or any purpose beyond what is described here without first obtaining your consent.

Consent

By submitting a form on our website, emailing us, or participating in our programming, you consent to our collection, use, and handling of your personal information as outlined in this policy.

You may withdraw your consent at any time by contacting us at info@lienessociety.com. If you withdraw consent, we will stop collecting and using your information going forward, though we may retain certain records where required by law or necessary to protect our legitimate interests.

Where you have indicated specific preferences regarding how or when we contact you — particularly in situations involving personal safety — we will honour those preferences as a matter of priority.

How We Share Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for commercial purposes. We may share personal information only in the following limited circumstances:

With your consent — when you have given us explicit permission to share specific information.
With service providers — we may engage trusted third-party providers (such as website hosting, email services, or form processing platforms) that assist us in operating our website and delivering our services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
When required by law — we may disclose information if compelled by a court order, subpoena, or other legal process, or where we reasonably believe disclosure is necessary to protect the safety of an individual.
In cases of imminent risk — if we have reasonable grounds to believe that an individual is at risk of serious harm, we may share information with appropriate authorities or emergency services in accordance with applicable law.

Safeguarding Your Information

We understand the sensitive nature of the information entrusted to us and take its protection seriously. Our safeguards include:

Restricting access to personal information to authorized members of our team on a need-to-know basis.
Using secure, encrypted communication channels where possible.
Storing digital records in password-protected systems with appropriate access controls.
Training our team and volunteers on the importance of confidentiality and responsible information handling.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection. However, we are committed to taking every reasonable precaution to safeguard your information.

Retention

We retain personal information only for as long as it is needed to fulfil the purposes described in this policy, or as required by law. When information is no longer necessary, we will securely destroy, erase, or de-identify it.

If you request removal of your personal information, we will honour that request promptly, subject to any legal obligations that require us to retain certain records.

Cookies and Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors interact with our site.

We may use third-party analytics tools (such as Google Analytics) to collect aggregated, non-identifying data about website traffic and usage patterns. This information helps us improve the website and does not personally identify you.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Third-Party Links

Our website contains links to external organizations and crisis resources. This Privacy Policy applies only to information collected by Lienes Society. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review their privacy policies before sharing personal information with them.

Social Media

Lienes Society maintains a presence on social media platforms, including Facebook and Instagram. When you interact with us on these platforms, your activity may be subject to that platform’s own privacy policies and terms of use, which are beyond our control.

Your Rights

Under British Columbia’s Personal Information Protection Act, you have the right to:

Access the personal information we hold about you.
Request correction of any personal information that is inaccurate or incomplete.
Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual limitations.
Request deletion of your personal information, subject to any legal obligation we have to retain it.
File a complaint with the Office of the Information and Privacy Commissioner for British Columbia if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 business days, as required by PIPA.

Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will take steps to remove it.

Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy from time to time. Continued use of our website or services following any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact:

Lienes Society — Privacy Inquiries
Email: info@lienessociety.com

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.

CONTACT

Ready when you are

You don’t need to have it figured out before you reach out. Fill out the form below and we’ll take it from there.
You can also reach us directly at info@lienessociety.com.